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FORGOTTEN USER ID
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Maryland Electronic Benefits Transfer (EBT)
Forgotten User ID
If you have forgotten your User ID, enter your Mailing Address Zip Code, the Primary account holder's Date of Birth in mm/dd/yyyy format and your Card Number. Click the SUBMIT button and you will be taken to a screen where you will respond to the security question you chose/answered during Account Creation. When you enter the correct answer your User ID will be emailed to you.
Please call 1-800-997-2222 if you are still having trouble accessing the Customer Portal after trying to use the Forgotten User ID function.
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